Welcome To BLSONIC

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Are you a trading company or manufacturer?

A: Yes, We are a factory, all machines are made by ourselves and we can provide customized service according to your requirements.

Q: Do you offer product testing?

A: Yes. We offer free product mock tests

Q: Whether to support small-batch orders

A: MOQ: 1pcs

Q: How long is your delivery time?

A: Generally it is about 1-3 days if there are machines in stock. or it is about 5-7 working days if there are no goods in stock, also depending on the quantity.

Q: What about your warranty?

A: Warranty of consumable products is 90 days.

All products provide lifetime technical support and debugging assistance

Q: What are your terms of payment?

A: 50% deposit T/T in advance, balance should be paid before shipment.

Q: Is there any assembly instruction after we received the machine?

A: Yes, we have the operation manual delivered with the machine and will send the assembly video online.If any questions, our senior engineers who are fluent in English will give you instructions anytime